100% Full One Year Manufacture Warranty
Thank you for choosing to buy our products!
We “KESOT ELECTRONIC EQUIPMENT CO.LTD” warrants that our products are strictly produced according to the standard production process and scientific production testing process,will be free from defects in materials and workmanship for a period of one (1) year from the date of shipment, whichever comes first.
In order to ensure products quality, the clear responsibility of buyer and seller, and the product safety, we make the following commitments to the products we produce, and provide the following quality assurance:
- Our company guarantees that the products have carried out various inspection indicators of the product when it leaves the factory.we adapt Strict inspection to ensure that the product qualification rate reaches 100%.
- Our company guarantees to provide a period of full one(1) year manufacture warranty from the date of shipment after product purchase,If the product itself has quality problems, our company is responsible for free maintenance. If the product exceeds our warranty period, we will also provide you with corresponding paid services within a reasonable range.
- One of the following situations is not given free warranty, but it can be Implement reasonable paid services.*overdue warranty;*Cannot provide proof of purchase;*Damage caused by the use and maintenance not in accordance with the requirements of the product instruction manual;*Customers repair or disassemble the product without authorization, or the customer entrusts non-company Repair or dismantle the product by the maintenance personnel designated by the company;*Damage caused by the use of unofficial and inferior communication cables;
*Due to irresistible disasters such as floods, fires, lightning strikes, earthquakes, etc.The finished product fails or is damaged;
*Other failures or damages not caused by the product itself.
- If there is a problem during the use of the product, the customer need to contact our company or our distributor as soon as possible. The customer also need to provide relevant evidence of the product problem, including pictures or videos or other evidence of the problems. Once we receive the product problem feedback, our company will try best to to answer every question, if it is a product quality problem, our company guarantee to give a clear answer or solution as soon as possible within 48 hours.
- If there are other problems or questions,we will negotiate with our customers to solve them together.
In a word, our company’s service philosophy is “Your Satisfaction is Our Everlasting Pursuit“, we promise to provide our customers with the best products and services .
KESOT ELECTRONIC EQUIPMENT CO.LTD
For Technical Support: sales@kesot.com